Bid Writing for Regional Domiciliary Care Provider

This case study outlines how CBC expert Bid Consultants helped a Domiciliary Care Provider enhance and maximise its bid writing process to achieve success.

Client: Regional Domiciliary Care Provider, North East UK
Client's employer industry: Healthcare
Client contract: Provision of Domiciliary Care Services
Client project value: £240,000

Scope of works:
This client was an established provider of domiciliary care to the elderly, who had previously submitted bids with little success. When a framework the client was keen to be appointed to came up for retender, they realised that they required an external consultant to support them with the bid process and writing a range of technical responses.

CBC was able to assign an experienced Bid Consultant with significant experience writing and winning bids in the Healthcare Sector. During an initial meeting with the client, our Bid Consultant discussed the specification in detail and carried out a full review of the client’s current processes and supporting documentation.

While the team themselves were doing fantastic work, there were several people normally involved in the tender process and creating content.  This caused the responses to differ vastly in terms of flow, structure, and approach to meeting the scoring criteria, with no common theme or value proposition emphasised.

Our Bid Consultant was able to make recommendations on the client’s internal processes which resulted in clearer defined roles and responsibilities. Not only did this have a positive effect on workload, productivity and morale, but had a beneficial impact on bid governance and reflected in each response we wrote and developed.

Using the improved structure and approach, CBC worked with the client to address the key requirements of each specification. This approach had the benefit of increasing their marks against scoring criteria and improving their business at the same time.
CB Consultants produced a submission which resulted in a successful bid and helped secure the future of the business.

As a result of the services we provided, our Consultant continues to stay in touch with the client and shares contract opportunities to enhance their service.

To find out more about CB Consultants Professional Bid Services, or to speak to one of our team, complete the form on our Contact Us page by clicking here.

Added Value
As the Bid Consultant assigned was a sector expert, they were able to advise the client on areas to improve efficiency in their business.  Not only did this improve their submission but improved their Governance for audit purposes.
The content which was developed was organised into a Library to make it easier for the Client to generate future bid responses themselves.
They were also able to introduce the Client to other companies in different jurisdictions to discuss international best practice.